This is so typical

The beautiful legacy necklace I ordered for my grandchild from Ireland???

STOLEN

I ordered 2. One ~ an expensive 18k gold with a real diamond, and a second matching one thats not as expensive as it's only10k  and a synthetic diamond instead of a real one. The expensive one was for my grandchild, The cheap(er), but still pricey knock off,  is for me so we could have matching necklaces. 

And then they also sent a free shamrock necklace as I SPENT SO MUCH MONEY,...

The package arrived today,... Only mine and the free necklace were inside and the expensive one (over $2000) was not in there. The packing slip says all three should be enclosed. So the one necklace has been stolen.

I tried to contact the company which already owes me a refund for another order that they screwed up,... and can't get in touch with a person. Just email. I left an email saying the $2000 necklace is missing from the order but the reply???? High volumn of customers and the wait just to hear back is 24 - 48 hours.

The company is GlenCara a jewellery company in Ireland. Does anyone know it and know if it's reputable? I had looked it up and thought it was,...

The first order I did, I clicked on BUY and a white screen saying "error" popped up. So I thought it hadn't gone through and did it again. Same thing. White page with "error". It dawned on me to check my bank accont and sure enough they had removed the cost TWICE. So both orders were active. (even though it said they didn't go through)  I had to contact the company to delete the first order and refund me that money but keep the second order. 

To date - many emails - but no refund and a missing necklace

To say I am worried is an understatement. I think I just lost over $2000.00. And there is nothing I can do but WAIT for their reply as they have NO PHONE NUMBER AT ALL! It has taken over a week of emails just to sort out that first order,... but today - I got the refund. So that was promising that it's not a scam company,...

However,... I am missing a $2000 necklace that has a packing slip that says it was packed and in my delivery,... how do I prove it wasn't? I am so worried that they will say it was in there - your loss - tough luck. And apparently I now have to wait 24 to  48 hours for them to even read my email.

I am so worried that I have just lost $2000 

I was only trying to do something nice for my granddaughter

So typical of my life,... nothing ever works out,... maybe this is another sign it's time to throw in the towel. Your losing,... everything you do you lose at now,... time to throw in the towel. The game is over and you have lost.

Go home now